Capabilities
Make the
next move.
A public face. A better way to work. A connection that was missing. We design and build the digital pieces your business needs.
01 Websites & digital experiences
A site worth
staying for.
Give visitors a clear reason to choose you. From the first impression to the final enquiry, we make the content, interaction and implementation work together.
- Company sites and digital brochures
- Interactive product and service presentations
- Responsive design, accessible controls and usable content
02 AI tools & agents
Useful intelligence.
Clear boundaries.
Use AI for the work that benefits from it: finding information, drafting replies, extracting details and routing requests. Give people a clear place to check the result.
Practical automation is wired into your real systems and data, with clear boundaries, audit trails and human checkpoints where judgement matters. Useful on a Tuesday afternoon, not just in a demo. Define the job, record what happened and keep consequential decisions with a person.
- Knowledge assistants and document search
- Drafting, extraction and classification
- Approval steps, activity records and exception routes
03 Operational applications
Built around
your day.
Turn a process spread across spreadsheets, messages and memory into one place your team can use. Start with the work, then shape the software around it.
Internal tools are shaped around your process rather than a generic template. The awkward steps — spreadsheets, double entry and the “just email Dave” workaround — get designed out, rather than automated around.
- Order, stock and job management
- Scheduling, field work and internal approvals
- Connections to existing business systems
04 Monitoring & alerting
Know where
to look.
A useful alert reaches someone who can act. We help define the conditions that matter, the people responsible and the next step when something needs attention.
Quiet systems keep an eye on operations, integrations and data quality, catching exceptions and telling the right person in language they already use.
- Thresholds, exceptions and missed actions
- Notifications with context and ownership
- A record of acknowledgement and resolution
05 Reporting & insight
A clearer view
of the work.
Bring useful information together, with definitions the team understands. Replace repeated manual summaries with reports that answer the questions you actually ask.
Numbers your team trusts, refreshed automatically, in the shape the boardroom and shop floor need. One agreed version of the truth instead of competing spreadsheets.
- Operational dashboards and daily briefs
- Consistent measures across connected sources
- Reports shaped for the people using them
06 Connecting existing systems
Make the pieces
work together.
Connect accounting, ERP, CRM and warehouse tools where suitable APIs or export options are available. Fill the gaps between useful products instead of replacing everything.
- Shared records and fewer repeated entries
- Checked imports, exports and API connections
- Clear ownership, activity records and exception routes
A few useful details
Look a
little deeper.
What does a typical engagement cost?
A fixed price is agreed after discovery, based on scope and integrations. Ongoing improvement and support is a simple monthly arrangement, cancellable with 30 days' notice.
What can a first version include?
We agree one useful outcome and the journeys needed to reach it. A first version might be a customer enquiry journey, one reviewed assistant task or a single operational process. The scope is specific to the project.
Do we actually own the software?
Yes, completely. The source code, documentation, infrastructure accounts and intellectual property transfer to you. There is no proprietary runtime or licence key keeping you dependent on Petit. Another team can pick up the work.
What happens at handover?
You receive the source code, documentation and access for the agreed deliverables. Hosting, external services and any ongoing support are identified before the work is commissioned.
We already use several off-the-shelf tools. Can you work with them?
Usually, yes. We can connect accounting, ERP, CRM and warehouse tools where suitable interfaces are available, filling the gaps between them rather than replacing everything.
Can the work connect to existing tools?
Where the existing products provide suitable APIs or export options, we can plan the connection around them. Access, service limits and any ongoing costs form part of the scope.
How do you approach AI without the hype?
Give AI a defined job: drafting, classifying, extracting, reconciling or summarising. Every agent has clear boundaries, audit trails and human checkpoints where judgement matters. If a simple script is more reliable, that is the better tool.
Where does AI belong?
Use it where finding, extracting or drafting information helps. Define the source material, the expected result and the route for checking mistakes. Keep consequential actions behind an appropriate review step.
What happens after launch?
Monitoring, backups and security updates are planned from day one. You can keep us on for ongoing improvement and support, on your terms. You are not obliged to do so; the handover is designed so the system keeps running if we part ways.
How involved does our team need to be?
Heavily at the start, then lightly and regularly. Discovery needs access to the people doing the work and a few days with real examples. After that, a short review every week or two keeps the build close to what your team needs.
Connect the pieces